November 6, 2010
Computer Consulting: Weeding Out Time Wasters
When you re in the computer consulting business, you re selling your personality, you re selling your charisma, and you re certainly selling your business knowledge. Most specifically, however, at the end of the day, you are selling your time. You can t afford to waste it. You need to be able to account for every hour that you spend, regardless of whether it s billable, whether it s sales function, whether it s prospecting, or whether it s administrative. In this article you ll learn how to determine whether a service call is a good use of your time. If you re looking at how to weed out the time wasters to work more efficiently, you need to know what their sense of urgency is as soon as you hear from them: over the phone, email, or in person. Maybe it s a server down issue that s crippling 27 workers and completely destroying the productivity of the company. That s a pretty strong sense of urgency. Or maybe it is something more mundane that they don t seem that excited or concerned about, like maybe a link is not working between a salesperson s gold mine and a PDA. Something that affects one person in the company isn t be a big deal. So, figuring out their sense of...